Terms and Conditions

General Terms and Conditions

Table of Contents
    1. Scope
    2. Contracting Party, Conclusion of Contract, Correction Options
    3. Contract Language, Storage of Contract Text
    4. Delivery Conditions
    5. Payment
    6. Warranty and Guarantees
    7. Dispute Resolution
    
1. Scope 
The following General Terms and Conditions (GTC) apply to all orders placed via our online shop. Our online shop is exclusively aimed at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with Soumi.
By placing products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German, English
We store the contract text and send you the order data and our GTC in text form. You can view the contract text in our customer login.

4. Delivery Conditions

4.1 Shipping Costs 
 Standard shipping is free of charge for orders with a value of 100 Euro including VAT or more.

4.2 Delivery Options 
We ship the products to the delivery address specified in the order process.  
We only deliver by shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment
The following payment methods are generally available in our shop.

6. Warranty and Guarantees
6.1 Liability for Defects 
The statutory liability for defects applies.
6.2 Guarantees and Customer Service 
 Information on any applicable additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.

Customer service:
If you have any questions, you can reach our customer service by email at kontakt@soumi.store

7. Dispute Resolution
 We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.